NURAVYN LLC · EFFECTIVE NOVEMBER 1, 2026

Terms and Conditions

Welcome to Nuravyn. These Terms and Conditions (“Terms”) govern your use of the website located at https://nuravyn.com (the “Website”), owned and operated by Nuravyn LLC (“Nuravyn,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. Our Purpose

Nuravyn is a neonatal transition support organization dedicated to helping families navigate the journey from the Neonatal Intensive Care Unit (NICU) to home.

Our offerings may include family education, discharge preparation, transition support, care navigation, professional education, and consulting services for hospitals, pediatric practices, and other healthcare organizations.

Information presented on this Website describes our mission, resources, programs, and potential services. Availability and eligibility may vary.

2. Educational and Medical Disclaimer

The information and materials available through this Website are provided for general educational and informational purposes.

Website content is not intended to replace individualized medical advice, diagnosis, treatment, or clinical judgment.

Although Nuravyn is founded by a board-certified Neonatal Nurse Practitioner, information provided on this Website should not be considered a substitute for consultation with your child’s neonatologist, pediatrician, specialists, or other qualified healthcare professionals.

Families should follow their child’s individualized medical and discharge instructions and consult their healthcare team before making decisions regarding medications, feeding, medical equipment, monitoring, or treatment.

For medical emergencies, call 911 or seek immediate emergency medical attention. Do not use this Website, its forms, email communications, or scheduling services to obtain emergency care.

3. Professional Relationships and Scope of Services

Accessing this Website, downloading resources, submitting an inquiry, subscribing to emails, or scheduling a complimentary introductory call does not automatically establish a provider–patient relationship.

Introductory consultations are intended to discuss general concerns, explain available services, and determine whether Nuravyn may be an appropriate resource.

Such consultations do not constitute a medical evaluation, diagnosis, or treatment unless expressly established through a separate professional arrangement.

Any individualized services will be governed by applicable eligibility, consent, scope-of-service, and contractual requirements.

Nuravyn’s services are not intended to replace established medical providers or emergency care.

4. Family Resources and Downloadable Materials

Nuravyn may provide complimentary resources, including NICU discharge checklists, educational guides, articles, planning tools, and other downloadable materials.

These resources are intended to support family education and preparation. They do not guarantee medical readiness for discharge or specific health outcomes.

Unless otherwise stated, resources are provided for personal, noncommercial educational use.

Visitors may download and print materials for personal use but may not sell, rebrand, commercially redistribute, or reproduce them for commercial purposes without written authorization from Nuravyn.

Healthcare organizations interested in incorporating Nuravyn resources into their programs should contact Nuravyn regarding appropriate permissions.

5. Appointment Scheduling and Consultations

Visitors may schedule introductory consultations through links or scheduling tools provided on the Website.

By scheduling an appointment, you agree to provide accurate contact information and use the scheduling system appropriately.

Consultations are subject to availability. Nuravyn reserves the right to reschedule or cancel appointments when reasonably necessary.

Complimentary consultations do not guarantee acceptance into a program or the availability of a particular service.

Fees, cancellation policies, refund terms, and additional conditions for any paid services will be provided separately before enrollment or purchase.

6. Healthcare Partnerships and Consulting

Information regarding hospital partnerships, neonatal transition programs, professional education, and consulting services is provided for general informational and business-development purposes.

Website descriptions do not establish a contractual relationship or guarantee particular clinical, operational, financial, or reimbursement outcomes.

Formal partnerships and professional engagements require separate written agreements outlining the scope of services, responsibilities, compensation, confidentiality, data protection, and applicable regulatory requirements.

Where a signed agreement conflicts with these Website Terms, the signed agreement will govern the services covered by that agreement.

7. Privacy and Personal Information

Nuravyn respects the privacy of individuals who visit the Website or communicate with our organization.

Information collected through website forms, resource requests, email subscriptions, and scheduling tools is addressed in our separate Privacy Policy.

Visitors should not submit medical records, detailed patient histories, protected health information, or other sensitive clinical information through general contact forms or email subscription tools.

Where sensitive information is necessary for a service, Nuravyn will communicate the appropriate process for providing it.

8. Email Communications

Visitors may choose to receive educational resources, organizational updates, and other communications from Nuravyn.

Marketing communications are subject to applicable consent and legal requirements.

Subscribers may opt out of marketing emails at any time using the unsubscribe link provided in those messages.

Nuravyn may continue to send appropriate nonmarketing communications relating to appointments, inquiries, or existing service relationships.

9. Intellectual Property

The Nuravyn name, branding, original website content, graphics, educational materials, downloadable resources, and other original works are owned by Nuravyn LLC or used under appropriate authorization.

These materials may be protected by copyright, trademark, and other applicable intellectual property laws.

You may not reproduce, distribute, modify for commercial redistribution, sell, or otherwise exploit protected materials without prior written permission, except as permitted by law.

Nothing on this Website grants a license to use the Nuravyn name, logo, or other branding for commercial purposes.

10. Acceptable Website Use

Visitors agree to use the Website lawfully and responsibly.

Prohibited activities include unauthorized access, interference with Website security, transmission of harmful software, fraudulent submissions, unauthorized collection of personal information, or infringement of intellectual property rights.

Nuravyn may restrict access or take appropriate action when use of the Website violates these Terms or applicable law.

11. Third-Party Services and Links

The Website may contain links to external websites, scheduling platforms, email service providers, and other third-party resources.

These services may operate under separate terms and privacy policies.

Nuravyn is not responsible for the content, availability, or independent practices of third-party websites or services outside its control.

Visitors are encouraged to review relevant third-party policies before using those services.

12. Accuracy and Website Availability

Nuravyn makes reasonable efforts to provide useful, accurate, and current information.

However, medical knowledge, professional guidelines, service offerings, and other information may change over time.

We do not guarantee that all Website content is complete, continuously updated, or appropriate for every individual circumstance.

Nuravyn may update, modify, or discontinue Website features or materials when reasonably necessary.

13. Disclaimer of Warranties and Limitation of Liability

To the extent permitted by applicable law, the Website and its general informational materials are provided on an “as is” and “as available” basis.

Nuravyn does not guarantee uninterrupted Website availability or particular outcomes from the use of educational resources.

To the extent permitted by law, Nuravyn LLC and its representatives are not responsible for indirect, incidental, special, or consequential damages arising from Website use.

Nothing in these Terms excludes liability that cannot legally be excluded, limits nonwaivable rights, or overrides applicable professional obligations.

These limitations apply to Website use and do not replace terms established in separate agreements for professional services.

14. Use by Minors

The Website is intended primarily for adults, including parents, guardians, caregivers, healthcare professionals, and organizational representatives.

Individuals under 18 should use the Website with the involvement of a parent or legal guardian.

The Website is not intended to solicit personal information directly from children under 13.

15. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States, except where applicable law requires otherwise.

Disputes relating to these Terms will be addressed in accordance with applicable law and the jurisdiction of an appropriate court.

16. Changes to These Terms

Nuravyn reserves the right to revise these Terms periodically to reflect changes in Website operations, services, business practices, or legal requirements.

Revised Terms will be posted on this page with an updated effective date.

Additional notice or consent will be provided where required by law.

Continued use of the Website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

17. Contact Information

For questions regarding these Terms and Conditions or use of Website materials, please contact:

Nuravyn LLC · North Carolina, United States · Website: https://nuravyn.com · Contact: through the Contact page on our website