NURAVYN LLC

Privacy Policy

Nuravyn LLC (“Nuravyn LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit the Nuravyn website, submit an inquiry, request a resource, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your first and last name
• Email address
• Your relationship to Nuravyn, such as whether you are a healthcare professional, organization representative, NICU parent, family member, or other visitor
• Information you include in a contact form or inquiry
• Information you provide when requesting downloadable resources or joining our email communications
• Other information you choose to provide directly to us

We may also automatically collect limited technical information when you use our website, such as browser type, device type, IP address, pages visited, referring website, and general website usage information.

This information may be collected through cookies, analytics technologies, or similar tools used to operate, secure, and improve our website.

2. Please Do Not Submit Medical Information Through General Website Forms

Nuravyn’s general website forms are not intended for the submission of protected health information, medical records, diagnoses, treatment information, emergency concerns, or other sensitive health information.

Please do not provide medical or sensitive health information through our general Contact form, email signup forms, or resource-request forms.

Nuravyn does not provide emergency services through this website. If you or another person is experiencing a medical emergency, call 911 or seek immediate medical care.

Participation in a Nuravyn program may involve separate, secure processes for collecting information necessary to provide services. When applicable, those processes may be governed by additional privacy terms.

3. How We Use Information

We may use information collected through the website to:

• Respond to inquiries and requests
• Communicate with prospective healthcare partners
• Provide requested educational resources
• Send communications you have requested or agreed to receive
• Operate and improve the Nuravyn website and services
• Understand how visitors interact with our website
• Maintain website security and prevent misuse
• Comply with legal and regulatory obligations
• Support legitimate business and administrative activities

We will use personal information only for appropriate business purposes and as otherwise permitted or required by applicable law.

4. Email Communications

If you provide your email address to receive a Nuravyn resource, updates, or other communications, we may use that email address for the purposes disclosed when you provide it.

Marketing emails will include a method for unsubscribing from future promotional communications.

Unsubscribing from marketing communications may not prevent us from sending non-promotional communications when necessary to respond to an inquiry or provide a requested service.

5. Cookies and Website Analytics

Nuravyn may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and evaluate how visitors use our content.

Some technologies may be provided by third-party website, analytics, hosting, security, or communications providers.

You may be able to control certain cookies through your browser settings or any cookie-management tools made available through our website.

6. How We Share Information

Nuravyn does not sell personal information.

We may disclose information to service providers that perform functions on our behalf, such as website hosting, form processing, email delivery, analytics, security, scheduling, or other business-support services.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, safety, security, or property of Nuravyn or others
• Investigate suspected fraud, misuse, or security incidents
• Complete a business transaction such as a merger, acquisition, restructuring, or transfer of assets

Service providers are permitted access only as appropriate for the services they perform and subject to applicable contractual and legal requirements.

7. Healthcare Information and HIPAA

Certain services Nuravyn may provide through relationships with healthcare organizations may involve information subject to the Health Insurance Portability and Accountability Act (“HIPAA”) or other health-information laws.

When Nuravyn receives, creates, maintains, or transmits protected health information on behalf of a HIPAA-covered entity in a capacity subject to HIPAA, that information will be handled according to applicable agreements and requirements.

This website Privacy Policy is not a HIPAA Notice of Privacy Practices and should not be interpreted as one.

Information collected through a healthcare partner, secure enrollment process, or other program-specific system may therefore be governed by additional privacy terms.

8. Data Security

Nuravyn uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You should therefore use care when transmitting information electronically and should not send sensitive information through general website forms.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, meet business and contractual requirements, resolve disputes, maintain appropriate records, and comply with legal obligations.

Retention periods may vary depending on the type of information and the context in which it was collected.

10. Third-Party Websites and Services

The Nuravyn website may contain links to websites, platforms, or services operated by third parties.

Nuravyn does not control the privacy practices of those third parties. When you leave our website or interact with a third-party service, its own privacy policy and terms may apply.

We encourage you to review the privacy practices of third-party services before providing personal information.

11. Children’s Privacy

The Nuravyn website and its general online forms are intended for adults and are not directed toward children under 13.

We do not knowingly solicit personal information directly from children under 13 through the general website.

Parents and legal guardians seeking information regarding NICU transition support should communicate with Nuravyn on behalf of their minor children.

12. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning personal information we maintain about you.

You may also contact us to request that we:

• Update or correct personal information you have provided
• Stop certain email communications
• Address questions regarding our privacy practices
• Consider an appropriate request concerning information you previously provided

Some information may need to be retained when required by law, contractual obligations, legitimate business requirements, or healthcare recordkeeping requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or legal requirements.

When we make changes, we will update the effective date shown at the top of this page.

We encourage visitors to review this policy periodically.

14. Contact Us

Questions or concerns about this Privacy Policy or Nuravyn’s privacy practices may be submitted through our Contact page.

Nuravyn LLC · Privacy Inquiries

Please do not include medical or sensitive health information in a general privacy inquiry.